Property maintenance software that closes the loop.
Track maintenance from request to paid invoice, and stay ahead of every state's minimum rental standards, in the same platform that runs the rent roll and the books.
Where maintenance and compliance break down
Maintenance requests get lost between phone, email and text
A tenant calls, texts or emails a request, and without one system tracking it end to end, jobs stall between "reported" and "actually fixed" with no visible status.
Compliance deadlines are tracked in someone's head
Smoke alarm checks, gas and electrical safety and other minimum rental standards vary by state and property — miss one and it's a compliance breach, not just an inconvenience.
Paid invoices don't reach the books
A tradesperson gets paid, and the expense sits in an inbox or a spreadsheet instead of landing in the ledger where the owner statement and EOFY reports actually read from.
How InvestorJoint handles maintenance and compliance
Full work-order lifecycle
Open → quoted → accepted → in progress → completed → invoiced → paid — every maintenance job tracked through the same stages, visible to the PM, owner and tenant at once.
Owner-approval gate
A configurable approval step before a quoted job proceeds, so spend above an owner's comfort threshold doesn't happen without their sign-off.
Vendor directory + targeted invitations
A directory of vendors, invited directly to quote a specific job — with ratings from past work so the trades who've delivered before get first look.
Vendorless quick-approval path
Minor, pre-approved work can skip the quote step entirely, instead of forcing a full quote-and-approval cycle for every small callout.
Paid work orders post straight to the ledger
Marking a job paid automatically creates the matching expense and posts it to the general ledger — no separate manual bookkeeping step.
Per-state minimum rental standards checklist
A per-property compliance checklist — smoke alarms, electrical and gas safety, pool barriers, locks, structural and health/safety items — driven by each state's own minimum standards.
Escalating compliance reminders
A daily reminders check escalates as a compliance deadline approaches (60/30/7 days out), and clears automatically once the item is actioned.
Who this is for
Property managers running maintenance and compliance across a rent roll, and self-managing landlords who want the same structure — a real job pipeline and a per-property compliance checklist — without an agency sitting in between.
Common questions
How does maintenance request handling work?
A maintenance request moves through a full lifecycle — open, quoted, accepted, in progress, completed, invoiced, paid — with an owner-approval gate before a job proceeds where one's required, and vendors invited directly rather than chased by phone.
Does it include a vendor directory?
Yes — a vendor directory with targeted invitations for a specific job, plus ratings from past work, so the same trusted trades get first look at new requests.
What happens when a job is marked paid?
Marking a work order paid automatically creates the matching expense record and posts it to the ledger — no separate manual bookkeeping step after the trade's been paid.
Does it track compliance requirements like smoke alarms?
Yes — a per-state minimum rental standards catalogue (smoke alarms, electrical and gas safety, pool barriers, locks, structural and health/safety items) drives a per-property compliance checklist, with reminders escalating as a deadline approaches.
Can a property have a job with no quote at all?
Yes — a vendorless job can skip the quote step entirely for minor, pre-approved work, rather than forcing a quote-and-approval cycle for a $50 callout.
Do owners and tenants see maintenance status themselves?
Yes — tenants can log a request and track its status, and owners can see maintenance activity and spend against their property, without a phone call to the office.
Who is this actually for?
Property managers running maintenance and compliance across a rent roll, and self-managing landlords who want the same structure — a real job pipeline and a compliance checklist — without an agency in between.
Does compliance tracking cover every state?
The minimum rental standards catalogue is built per state, since requirements like smoke alarm testing frequency and gas/electrical safety checks differ across Australian jurisdictions rather than following one national rule.